Shipping policy

Welcome to Dropsells! We are committed to delivering your orders quickly and safely. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Saturday, excluding public holidays.
During sales, festivals, or high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery times are:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Locations: 7–12 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances. Typical Indian e-commerce processing involves dispatch within a few business days followed by delivery that varies by destination.

Shipping Charges

Free Shipping on eligible orders (if applicable, as displayed during checkout).
Any shipping charges for orders below the free shipping threshold will be clearly shown at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and tracking link. You can use this information to monitor your shipment's progress.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or failure to respond, the package may be returned to us.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. Dropsells is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Courier service disruptions
Government restrictions
High order volumes

If your order is significantly delayed, our support team will assist you in tracking your shipment.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the courier partner to investigate the issue and provide a suitable resolution.